Best Buy Case Analysis

shell Buy Mission Statement: Our formula is b atomic number 18(a): were a growth high society foc rehearsed on appearter solving the unmet needs of our customers-and we rely on our employees to play those puzzles. Thanks for stopping. Revision of accusation tale: Our mission is to strive to exceed our customers expectations by providing low cost, whole tone electronics. We ar dedicated to providing the best, most reli adequate to(p) technology in the sell industry. Our success depends on the satisfaction of our customers and we are commit to fine-looking them the ultimate shopping experience. SWOT Analysis Strengths: 1. Stores are clean and hale designed. Aisles are open and clutter-free which makes it comfortable for customers to shop. The firing is fantastic, making it easy to see products clearly. 2. Great service compared to competitors who litigate their customers. 3. Widely recognized name and reputation. Customers know the name Best Buy an d partner it with great service. 4. Recognized by the Ethisphere form as wiz of the Worlds Most ethical Companies for 2010. Weaknesses: 1. There is sometimes a staffing shortage. The company cant provide customers with the level of service that they expect when they visit the chisel in if there arent adequacy employees to go around.

There should be more than enough employees on weekends and during holidays to take care of the customer. 2. The buy- bet on program is giving a lot of customers the judgement that they are being taken advantage of. Consumers pay $9.99 to $69.99 for the opening move of Best Buy buying patronage the item when you ! regard to trade it in. Items (with the exception of certain TVs) must(prenominal) be traded in within two years in order to get something back on it. not solely that, Best Buy is able to turn around and use those items to refurbish and resell or Geek Squad exit use the parts for repairs. Not impressive. 3. Free workshops for new and prospective tablet owners but what nearly the other...If you want to get a full essay, order it on our website: OrderCustomPaper.com

If you want to get a full essay, visit our page: write my paper